Upon enrolling in the program you will schedule your initial consultation which takes place in-person at our Mesa clinic. This will be a comprehensive visit lasting about 90 minutes.

Your visit will include:

• Review of your medical and weight  history
• Physical Exam
• Lab collection
• EKG
• MyPhenome™ cheek swab collection
• Unboxing and set up of your new Withings™ body composition scale.
• Connection of your wearable technology (if applicable) to help monitor your activity (must bring to your appointment for assistance in office).
• Provide you with  your welcome kit.
• Establish goals.
• Discuss Phase 1 of your treatment plan while awaiting lab and phenotype results.

Your care will be coordinated with your personal health coach, who will reach out to you separately. We’ll provide you with personalized nutrition guidance and assess your readiness for physical activity, giving recommendations if you’re cleared to exercise. If any referrals are needed, we’ll work with your PCP to make sure you get the right care.

Your lab and phenotype results will be ready within 3-5 weeks after collection, and once they are available we will schedule your virtual follow up appointment to discuss the treatment plan. During this appointment, we will explain your phenotype and lab results and deliver to you a personalized treatment plan that’s designed specifically for your body. If a weight loss medication is recommended and agreed to by you, we will prescribe it at this time and initiate prior authorization on your behalf. If insurance does not approve the medication, we will file an appeal. If still unsuccessful, we will review alternative options together. 

Your progress is important to us. You’ll schedule monthly virtual check-ins with your medical provider at your convenience to review your progress and make adjustments to your treatment plan as needed. With 45 minutes dedicated soley to you, there will be no reason to feel rushed during these appointments. You’ll track your meals, physical activity, and results in your patient portal, and we’ll provide feedback along the way. You will have access to your online course and additional resources within your portal to help guide you along the way. Plus, you can securely message your provider anytime for support between visits, so you never feel alone on this journey. If you are having side effects to a medication or your nutrition plan isn’t working for you, your provider can make changes quickly instead of having you wait for your next appointment.

You’ll meet with your personal health coach virtually every week for the first 3 months, biweekly for the next 3 months, and then monthly if you’re enrolled in the 12-month program. Your coach will guide you, answer questions, provide additional resources, and help keep you on track toward your goals.

Your program will end, but your journey continues. If you met your goal by the end of the program, you will have the option of enrolling in our maintenance membership program for ongoing support, medication management, and weight monitoring. If your weight uptrends > 5% while you are a member, we will intervene with a treatment plan to get you back on track.

We never want you to feel like you have failed if your body does not conform to a specific time frame. Every body is built differently, and losing weight in a healthy way may require longer than 6 months, especially if you opted for a less aggresive approach to your weight management (which is absolutely okay!). If you have not met your goals by the end of your program, we will work together with you to develop a customized extension plan based on your unique needs and budget. You become family when you join our program, and we will take care of you.